Customer Satisfaction Survey

Customer*

Technician*

Address*

Phone*

Work Completed*

Customer Satisfaction Survey is based on the responses to the following questions only.

1. How would you rate your satisfaction with the contractor personnel in the following areas?

a. Overall Satisfaction
b. Prompt
c. Courteous and Friendly
d. Took Time to Understand My Needs
e. Knowledgeable
f. Kept My Home Neat and Clean
g. Explained the Operation & Maintenance
h. Explained Equipment and Labor Warranties
i. Completed the Work in a Timely Manner
j. Answered Questions to My Satisfaction

2. Would you refer our services to your friends and family? YesNo

3. What factors were important to you in selecting United Services?

4. How did you find us?

Please share any additional comments or describe in your own words your overall experience.